AS FROM May, you can now use the HMPO live Webchat option.

Webchat provides you with the facility to chat online with staff at the Passport Adviceline should you require any assistance while completing the online application at www.gov.uk/overseas-passports.

This is a pilot service which will run for next 3 months.

If you see the highlighted “Chat online now” button it means that there is an available agent to help you through your application.

Any questions about the Webchat can be directed to the Passport Adviceline number: 44 (0) 300 222 0000.